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Once consumers passed a certain level of data usage, their service would slow down – by up to 90%. The FTC’s complaint was that, while AT&T was promoting “Unlimited” plans… (For the FTC, This falls under what is called the Marketing Practices Division) They brought a formal complaint against AT & T for misleading customers by marketing “Unlimited” plans that…tended to have too many limitations. I grabbed 11 consumer protection cases where big brands you know (and trust), violated the consumer protection act.Įver wonder how “unlimited” phone plans mean that after watching a certain number of videos on YouTube that your internet would still slow down? If you were to look though, you probably wouldn’t know most of the companies, so it would be harder to relate to for your daily life.
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(You can keep an eye on all of them on the FTC’s website.)
#Western union bug 2015 free#
The FTC provides educational workshops and materials for both the general public and business communities to promote a fair and ethical free Global market while educating people on current scams and fraudulent activities of which to remain aware.ġ1 Times Big Household Brands Violated Consumer Protection LawsĮvery year the FTC can process well over a hundred Consumer Protection Act violation lawsuits. It collects complaints from the public, conducts follow-up investigations and, if necessary, files a lawsuit against the offending entity. The FTC acts as both an investigator and an enforcer. The FTC provides research and advice to key national and international governmental agencies to help guide and shape rules that help to maintain a safe and fair marketplace The Federal Trade Commission works closely with people from all sectors, from policy and lawmakers to businesses owners and the public and focuses on three main areas of activities:
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On their website, FTC.gov, the Federal Trade Commission says that it has three goals: What is the FTC?įounded by President Woodrow Wilson in 1914, the FTC, or Federal Trade Commission, is a government body created to protect consumers in the US from unethical or unfair treatment and deceptive business practices. That is why: When trying to explain the scope of consumer protection laws to clients (and family members), I always find it best to use everyday examples.In this post, I will show you 11 times when brand names we all know (and trust), violated the Consumer Protection Act.Ĭonsumer protection relates to a specific area of law that ensures the ethical and fair treatment of consumers of products and services in the US and promotes a competitive marketplace for the benefit of the consumer.In the US, modern consumer protection law started as early as the 19 th century, when public crises forced the government to respond by creating a body with jurisdiction to oversee products and services offered to the public.Ĭonsumer protection laws have evolved to cover topics like ethical marketing and advertising, identity and privacy protection, financial services regulation, deceitful business activities, anti-trust laws and more.Īll of this falls under the jurisdiction of the Federal Trade Commission or FTC. It can be fuzzy for most people at times. The other problem is, most people are not even sure about what consumer protection means. It just does not always hit your newsfeed. Many brands we know, and trust, have made costly mistakes in regards to keeping their consumers safe. With the recent Facebook fiasco, consumer protection and the safety of our personal information is yet again in the public spotlight.įacebook is not the only big name brand out there who has dropped the ball on consumer’s safety in recent years.